We strive to provide the best study materials, but we understand that discrepancies may occasionally occur.
- Digital Products: Due to the nature of digital goods (such as downloadable PDF notes), all sales are generally considered final. Refunds are only issued in cases where a technical error resulted in a duplicate payment, or if the digital file is corrupted and cannot be replaced by our support team.
- Physical Products (if applicable): Cancellation requests must be made within 24 hours of placing the order, provided the item has not been dispatched. If physical material is received in a damaged condition, please contact us within 3 days of delivery with photographic evidence for a replacement or refund.
- Refund Processing: Approved refunds will be credited back to your original payment method (via Razorpay) within 5 to 7 business days.
